Privacy Policy

privacy-policy

We view protection of your privacy as a paramount principle. We understand clearly that the user's personal information is one of our most important assets. We store and process your information including any sensitive financial information collected as defined under the Information Technology Act, 2000 and Rules thereunder:

We may share personal information with our other corporate entities and affiliates.

We may disclose personal information of the user if required to do so by the directions of law or in bonafide intention and belief that any such disclosure is reasonably requisite to respond to subpoenas, court orders, or other legal process. We may impart personal information to law enforcement offices, third party rights owners or others in the good faith and belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy respond to claims that an advertisement, posting or other content violates the rights of a third party or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share/ sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. We have developed this Privacy Policy to protect your personal/financial information and keep it confidential. By visiting Ekshot, you are consenting and giving us permission to the practices described in this Privacy Policy. The following Privacy Policy and Cookie Policy outlines the information we may process and how we may use that information to better serve you while using Ekshot.

CORRESPONDENCE INFORMATION

Following are the various Correspondence Information which you provide when you access/register for our service includes:

  • Children under the age of 18: Use of the website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to enter into a contract" within the meaning of the Indian Contract Act, 1872 which includes minors, un-discharged insolvents etc. are not eligible to use this website. If you are a minor, that is, under the age of 18 years, you shall not register as a user of the website and shall not transact on or use the website. As a minor if you wish to use or transact on Ekshot, such use or transaction may be done by your legal guardian or parents on the website.
  • Personal Information: Name, gender, age, images, contact/ postal address, telephone, email id, nationality and content.
  • Financial Information: Credit/ debit card details including card number and expiry date in encrypted form, details for net banking services and wallet services. Moreover, please be advised that Ekshot ensures the highest degree of data security, while encrypting as per the guidelines specified byPayment Cards Industry Data Security Standard (PCI DSS).
  • Payment and Account Information: Your account history with us including (but not limited to) all billing information and communications, payment history etc. We maintain this in encrypted form on secured servers. However, your transactions details may be preserved by Ekshot for purposes of tax or regulatory compliance.
  • Transactional Information: Order ID, transactional history (other than banking details) about your E-commerce activities on Ekshot.
  • User IDs: Your usernames, passwords, email addresses, contacts, account including third-party accounts and other security-related information used by you in relation to the services provided by us.
  • Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.
  • Shared Information: The following types of information are strictly prohibited on our Website:

Nudity or other sexually suggestive content.

Hate speech, credible threats or direct attacks on an individual, group or a Nation.

Content that contains self-harm or excessive violence.

Fake or impostor profiles

Spam

  • Technical and functional management of the Website.When you use our website, we also process technical data such as your IP-address, Device ID, Device Contacts, Device Accounts including third-party accounts or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the website, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up-to-date version of the website.
  • Operational Use.We may use your information to recommend products, promotional offers and schemes. You may update your profiling information at any time on the website. You acknowledge and agree that such update is for your interests and for improving personalization and service efficiency of the website.
    • Note: You acknowledge that, we will only disclose your information in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you or your particulars.
  • Applicable law and procedure.We collect and store your Correspondence Information to:

(a) comply with our obligations under law and

(b) monitor your use of our services in order to ensure your compliance with our Terms of Service.

  • Note: However, as effective as encryption technology is, no security system is impenetrable and untraversable. We cannot guarantee the security of our database nor can we guarantee that information you provide would not be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our website is at your own risk. We recommend that you do not disclose your password to anyone.

COOKIE POLICY

A cookie is a small text file that we place on your mobile device to enable various features of Ekshot. Cookies are used to store user preferences and to track user trends, so as to enhance your interactive experience and general improvement of our Services provided to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie. Whenever Ekshot uses a third party to host and serve content, we may arrange for a common identifier to be shared between the third party and Ekshot in order to enable accurate measurement of traffic and usage. This includes but is not limited to the use of AMP Client IDs in Google Analytics for Accelerated Mobile Pages served by Google on Ekshots behalf.

THIRD PARTY

Sometimes we tie-up with other brands, brand owners or partners in order to make certain offers, schemes or discount available to you. In such cases your personal information might be shared or disclosed to a third party. These third parties have their own privacy rules and we shall not be liable for any misuse of any information by these parties.

WEBSITE PERMISSIONS

When you use the website created by Ekshot, you give certain permissions to us for your device. Most devices provide you with information about these permissions and by continuing you give grant permissions required.

DISCLAIMER OF WARRANTIES AND LIABILITY

All the materials and products (including but not limited to the software) and services, included on or otherwise made available to you through the Website are provided on "as it is" and "as available" basis without any representation or warranties, express or implied except if specified in writing. Without prejudice to the forgoing paragraph, Ekshot does not warrant that the said Website will be constantly available or available at all or the information on website is complete, true, accurate or non-misleading.

SELLING

As a registered seller, you may list item(s) for sale which you wish to sell on the Website in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally capable to sell the item(s) that you list for sale on the website. You must ensure that the listed items do not infringe upon intellectual property or the proprietary rights such as trade secret etc. or any other proprietary rights or rights of publicity or privacy rights of third parties. Listings should only include text descriptions, graphics and pictures that describe your product for sale on the Website. All listed items must be listed in an appropriate category on the Website and kept in stock for successful fulfilment of sales.

The listing description of the product must not be misleading and must describe actual condition and the actual details of the product. If the product description does not match the actual condition of the product, you agree to refund any amounts that you may have received from the buyer with respect to the order. You agree not to list a single product in various quantities across various categories on the platform. Ekshot reserves the right to delete such multiple listings of the same product listed by you in various categories, at its sole discretion.

CONTACTING THE SELLER

Here at Ekshot, we are committed towards settling the disputes amongst buyers and sellers in an amicable by the way of the above dispute resolution mechanisms and procedures. However if you wish to contact the seller you may do it by clicking on the seller name on the product listing page. Otherwise you may reach the Ekshot customer care team on info@ekshot.com or simply log on to www.ekshot.com .

CHARGES

Ekshot does not charge any fee for its services on the website, except of the product brought by the users. Ekshot reserves the right to change its fee policy from time to time. In the event, Ekshot, at its sole discretion, introduces new services, modifies or amends some or all of the existing services offered on the Website, in such an event Ekshot reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website.

TERMINATION

Ekshot may temporarily suspend or ban your use of the Ekshot, if it believes in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or otherwise acted unethically in anyway. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until Ekshot chooses to terminate them.

  • If you or Ekshot terminates your use of the website or any service, Ekshot may delete any content or other materials relating to your use of the service and Ekshot will have no liability to you or any third party for doing so. However, your transactions details may be preserved by Ekshot for purposes of tax or regulatory compliance.
  • Ekshot may unilaterally terminate your account on any event as mentioned in the Terms of Use. Any credits earned through loyalty or referral program, Ekshot credit and pending refunds if any will be forfeited in such case. Returns/Refund for such users shall be at the sole discretion of Ekshot.
  • If You use any false E-mail address or use the portal for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company or mislead Ekshot by sharing multiple address and phone numbers or transacting with malafide intentions then Ekshot reserves the right to refuse access to the portal and terminate accounts including any linked accounts without notice to you.

INDEMNITY

You shall indemnify and hold Ekshot , its owner, licensee, affiliates, subsidiaries, group companies and their respective officers, directors, agents and employees harmless from any claim or demand, or actions which include reasonable attorneys fees, made by any third party or penalty imposed due to or arising out of actions leading to your breach of this Terms of Use, Privacy Policy and other Policies or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

CONDITIONS FOR IMPORT/EXPORT

The items which are shipped outside India may be subject to custom duties or import fees (by the destination country). The importer/buyer is responsible for all the custom duties, import fees which may be charged while importing the goods. Ekshot is not responsible to pay any charges such as these which might be incurred while exporting or importing goods in or outside India.

INTELLECTUAL PROPERTY RIGHTS

This site is controlled and operated by Ekshot and products are sold by the respective registered Sellers. All the materials on this site, such as images, illustrations, audio clips and video clips are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for your personal research and non-commercial use. You must not copy, reproduce, republish, upload, post, transmitor distribute such material in any manner, by any means neither directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification ofthe materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or in any other form is a commercial use for the purposes of this clause.

INTELLECTUAL PROPERTY RIGHTS | INFRINGEMENT COMPLAINT

Ekshot respects the Intellectual Property of others. If you feel that there has been infringement of your copyrights, trademarks, and other intellectual property rights then you can contact our customer support for complaint or you can also write an email to Ekshot regarding your problem.

ELECTRONIC COMMUNICATIONS

Using Ekshot services, sending emails or text messages to us by your device, you may be communicating electronically with us. By this you give consent to receive communications electronically from our side such as messages, emails etc. You can retain a copy of these documents as a record.

SITE POLICIES AND MODIFICATION

Please review Ekshot policies such as delivery policy, refund and cancellation policy etc. on a regular basis posted on the site. We reserve the right to change/modify any policy, terms and conditions etc. posted on the website without any prior notice and after updating the older policies would stand invalid.

USE OF EKSHOT SOFTWARE

You may not incorporate or combine any portion of the Ekshot software with any other programme or copy, reproduce, duplicate the software for the purpose of reselling, modifying, exploiting, distributing the rights and license in whole part. All software used in Ekshot business is protected by Indian and International Copyright Laws. You may not make any derivate use of Ekshot without the written consent of Ekshot.

GOVERNING LAW

These terms shall be made and governed in accordance to the laws in India. You may not use any Ekshot service if you are subject to sanctions of Indian law or of sanctions consistent to Indian law which are imposed by the governments of the country where you are using Ekshot services. Registered sellers must comply with Indian export and re-export restrictions which may apply to goods, software, technology and services.

DISPUTE RESOLUTION

Any disputes or claim which may arise while using Ekshot services or products sold by Ekshot will be resolved by mutual consultation of both the Parties, failing which the dispute shall be referred to Arbitration by a Sole Arbitrator to be appointed by joint consent of the Parties. The Arbitration shall be conducted under the Arbitration and Conciliation Act, 1996 and any amendment made to it subsequently. The place of Arbitration shall be at New Delhi/Mumbai.

SERVICE OF NOTICE OR OTHER LEGAL PROCESS

Ekshot accepts services of Notices and other legal process only through Ekshot's registered agent/ address of the Company EKSHOT ADVERTCOMM PRIVATE LIMITED. This processes maybe served by sending required documents to the Agent/ registered address of the Company at 7, GF, PLOT 26, SHIPPING HOUSE, KUMTA STREET OFF SHAHID BHAGATSINGH ROAD, BALLARD EST MUMBAI MUMBAI City MH 400038 IN.

Please note that all the information sent should be accurate and correct so that efficient processing of your request takes place.